Shipping policy

This Shipping Policy explains how we process and ship orders from our store featuring products inspired by the performance standards of Alpinestars.

We are committed to ensuring a smooth, reliable, and transparent shipping experience for all customers.


1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not shipped or delivered on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with your order details.


2. Shipping Methods

We work with trusted international logistics partners to ensure safe delivery of your order.

Shipping methods may vary depending on your location and product availability.


3. Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).

You can use this information to monitor the status of your delivery.


4. Shipping Coverage

We currently ship to most international destinations.
However, some regions may have limited availability depending on logistics conditions.

If we are unable to ship to your address, we will notify you and issue a full refund.


5. Customs & Duties

International orders may be subject to customs fees, import taxes, or duties depending on your country’s regulations.

These charges, if applicable, are the responsibility of the customer.

We are not responsible for delays caused by customs processing.


6. Address Accuracy

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you need to change your address, please contact us immediately after placing your order.


7. Lost or Delayed Orders

If your order appears delayed or lost in transit, please contact us at:

📧 service@salessupport2020.com

We will work with the logistics provider to investigate and resolve the issue.


8. Contact Us

For any shipping-related questions:

📧 service@salessupport2020.com